Privacy Policy

Information We Collect

We may collect: email address, payment confirmation details (processed by Stripe), IP address and basic device information, account and access activity logs, and support communications. Payment details are processed securely by Stripe and are never stored on our servers.

How We Use Information

Information is used to: deliver digital services, provide account access and support, prevent fraud and abuse, maintain system security, and comply with legal and payment processor requirements.

Payment Processing

All payments are processed by Stripe. EpicSyncPro does not store full payment card details. Stripe's Privacy Policy applies to all payment transactions.

Logs & Records

EpicSyncPro maintains system logs, access records, and delivery confirmations for security, fraud prevention, dispute resolution, and legal compliance. These records may be used as evidence in payment disputes.

Information Sharing

We do not sell or rent personal information. Information may be shared only with payment processors (e.g., Stripe), to comply with legal obligations, or to protect EpicSyncPro against fraud, abuse, or disputes.

Data Retention

Information is retained only as long as necessary for service delivery, legal compliance, and dispute resolution.

Customer Responsibility

Customers are responsible for providing accurate contact information. EpicSyncPro is not responsible for issues arising from incorrect or false information provided at checkout.

Third-Party Services

EpicSyncPro may link to third-party services such as Discord, Stripe, and GitHub. We are not responsible for their privacy practices.

Your Rights

Depending on your jurisdiction, you may request access to your data, correction of inaccurate information, or deletion of your account data where legally permissible. Requests may be subject to verification and legal retention requirements.

Changes to This Policy

EpicSyncPro may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the updated policy.

Contact

Privacy-related inquiries can be submitted through official contact channels listed on epicsyncpro.com or via our Discord server.